Dutch-Bangla Bank Limited Job Circular 2020

Dutch-Bangla Bank Limited is now published job circular . A attractive job circular published the Dutch-Bangla Bank Limited. Joining the smart,willing and big banking team of Dutch-Bangla Bank Limited. Dutch-Bangla Bank Limited is the most important department and dependable Banking service team in  Bangladesh.Dutch-Bangla Bank Limited is now working in all location for helping the people of Bangladesh. Dutch-Bangla Bank Limited Job Circular 2020 related all the information are given below.

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    • Customer Service Executive (CSE) For Deploying Dutch Bangla Bank Limited

      Multidrive Services Limited


      Not specific

      Job Context

        Answer phone calls and handles customer inquiries related to Bank Products.

      Job Responsibilities

      • Answer calls and handles customer inquiries
      • Research required information using available resources and answer to customer queries
      • Manage and resolve customer complaints & requests
      • Provide customers with product and service information
      • Enter new customer information into the system, update existing customer information
      • Process requests, forms and customer appeals
      • Identify and escalate priority issues
      • Route calls to the appropriate resource
      • Follow up customer calls where necessary
      • Document all call information according to standard operating procedures
      • Complete after call works

      Employment Status



      • Work at office

      Educational Requirements

      • Minimum 4 Years of Graduation/ Masters from a reputed university or equivalent degree with Two (02) 1st Division/Class and NO 3rd division/class in any public examination.

      Additional Requirements

      • Age 23 to 30 years
      • Both males and females are allowed to apply
      • Preference will be given those have experience.
      • Not over 30 years of age as on December 31, 2020.
      • Must have good interpersonal skills to understand customers concerns
      • Must be able to learn quickly to acquire the product & process knowledge related to service
      • Must also have good knowledge of computer operations and communications to use call center systems efficiently
      • Willing to work at the times required by call center management
      • Willing to work and on 24 X 7 roster basis, including weekends and public holidays.

      Job Location



      • BDT 20,000 (Monthly).

      Compensation & Other Benefits

      • Provident fund, Insurance, Gratuity
      • Festival Bonus
      • Allowance
      Job Summary

      Published on: 14 November 2020

      Vacancy:  Not specific

      Employment Status: Contractual

      Gender: Both males and females are allowed to apply

      Age: Age 23 to 30 years

      Job Location: Dhaka

      Application Deadline: 25 November 2020

      Read Before Apply

      *Photograph must be enclosed with the resume.

      Apply Procedure

      Apply Online


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